About us
After decades of building custom tools for clients and employers, we started Innovative Optimizations to take on hard operations problems full time and build software people rely on.
We have worked in scheduling and inventory management for twenty years. Data, cloud services and interfaces have all improved in that time, but much of the underlying logic has not kept up.
Our work draws on building call center schedules for banks and technology support groups, and on school scheduling for the New York City school system, work that was a finalist for the INFORMS Wagner Prize. We are an MIT supported venture.
Founders
Adeline Kuo
Adeline has worked as a supply chain and logistics consultant for many Fortune 500 companies, specializing in scheduling and inventory problems. As Vice President of Product, Operations and Data Analytics at GroundLink, a luxury car service, she overhauled operations, pricing and dispatching. At Shopify Logistics she increased 2-day deliveries from 30% to over 70% in the first six months.
Adeline graduated from MIT, where she captained the indoor and outdoor track teams, and holds a Master's in Operations Research from Columbia University.
Kermit Threatte
Kermit is an analytics professional with over 17 years of consulting experience and 5 years leading corporate operations research and analytics teams, across retail supply chains, pricing and revenue systems, and call center scheduling. He led the Operations Research team at Wayfair and established and led the team at Shopify.
Kermit holds a Master of Science in Operations Research from MIT, an MBA from the MIT Sloan School of Business, and a Bachelor of Science in Economics and Systems Engineering from the United States Military Academy at West Point.
Sam Phinizy
Sam is a software engineer with over a decade of experience in non-profit and corporate data engineering, operations research and machine learning operations. At Mercy Corps his work drove decisions around humanitarian crises including the 2019 Ebola outbreak in the DRC, and he developed the first online relief coordination system for the response to Hurricane Maria in Puerto Rico. He has since worked at Wayfair and Shopify and at smaller start-ups in green tech and mobile telematics.
Sam holds a Bachelor of Arts in Scenic Design from the University of New Hampshire.